TERMS & CONDITIONS

Welcome to PWR Pole & Fitness! These terms and conditions outline the rules and regulations for the use of our studio and services. By accessing this website and/or using our studio, we assume you accept these terms and conditions. Do not continue to use PWR Pole & Fitness if you do not agree to all of the terms and conditions stated on this page.

Cancellation Policy:

  • Clients must cancel their booking at least 24 hours in advance to avoid any penalties.

  • If a cancellation is made less than 24 hours before the scheduled appointment, the client will lose the credit for that session.

  • If you get someone to take your class you will not lose your credit (only applies to a full class)

  • Please note that our classes require a minimum of two participants to run. We encourage you to bring a friend and share the experience together.

  • Ultimate PWR package class cancellation less than 12 hours before your class starts will result in a $10 fee. If you get someone to take your spot you will not get charged the $10.(only applies to a full class)

  • 2 members are required for a class to run. PWR reserves the right to change or cancel classes.

  • Finding a replacement for you avoids the penalty charge or credit loss, even if you are past your cancellation window. Must be a full class to find a replacement.

Payment:

  • Payment for classes and services must be made in advance or at the time of booking.

  • We accept payment methods including credit/debit cards. Please refer to our website or inquire at the studio for accepted payment methods.

Booking:

  • Clients can book classes through our website, mobile app, or by contacting the studio directly.

  • Booking availability may vary based on class capacity and coach availability.

Waiver:

  • Prior to participating in any classes or activities, clients must sign a waiver/release form acknowledging the risks associated with physical activity and releasing PWR Pole & Fitness from any liability.

Health and Safety:

  • Clients are responsible for ensuring they are in suitable health and physical condition to participate in classes.

  • Please inform coaches of any medical conditions or injuries prior to participating in classes.

Code of Conduct:

  • Respect for Coaches, staff, and fellow clients is expected at all times.

  • Any behavior deemed inappropriate or disruptive may result in termination of services without refund.

Privacy Policy:

  • Client information collected by PWR Pole & Fitness will be used solely for the purpose of managing bookings and providing services. We are committed to protecting the privacy of our clients' personal information.

Changes to Terms:

  • PWR Pole & Fitness reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to this website.

Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at pwrpolefit@gmail.com